Creating Confidence in Credit Decisions
In a recent survey of the nation's leading collection industry professionals, we asked for two or three trends that they expect will have a significant impact on clients' collection practices. We also asked for their advice on how credit execs can best respond to these trends.
Risks are Evolving
"Debtors are more savvy than... 
Did you know that South Africa has an overall savings rate of only 3%, which is compounded by the changeable economic environment? Currently there are 25 million credit-active consumers, while household debt as a percentage of disposable income is at around 72%. This means that for every... 
Consulta recently released its latest South African Customer Satisfaction Index (SAcsi), detailing which South African banks have the most satisfied customers.
According to the data, for the fifth consecutive year, Capitec customers remain the most satisfied with a score of 85.3 points – the only bank other than Standard Bank... 
Bond originator BetterBond points to a 4% increase in the number of home loans granted in the country over the past 12 months, despite the number of home loan applications falling off by a similar percentage.
“This increase is partly due to the fact that many home buyers...